Make sure your key is FULLY inserted. Find your answer in our extensive list of frequently asked questions regarding every topic from installation troubleshooting, keying, to cleaning & care. Make sure the User Code is correct and that the Lock button is pushed after entering the User Code. 5. When this happens, it is time to make the repair as soon as possible. Procedure continued on next page 4 / 15 62810 / 01 USA: 1-800-677-5625 Canada: 1-800-501-9471 www.weiserlock.com D Deleting a Single User Code with the Mastercode Enabled On my Powerbolt 2, The door can be locked with the Lock button, but the User Code will not unlock the door. Weiser Halo Touch Smart Lock - Installation Video. These product grades are defined by progressive levels of performance benchmarks in each applicable standard. Determine your backset, see figure 1. b. It's best to use a bottle of graphite powder for this, but you can use penetrating oil or lubricating fluid, such as WD-40, in a pinch. SmartKey offers BumpGuard™ protection, to protect against lock bumping, an attack technique that can defeat conventional pin and tumbler locks. No, you can re-key a SmartKey lock as often as you'd like. My Key Won’t Turn In the Ignition Because of the Steering Wheel Lock For something as simple as your steering wheel locking, it is not likely to be essential for you to contact a locksmith. See the supplied SmartKey Re-key instructions for more information. Several manufacturers sell tools to open the Smart Key locks in seconds. Use your initials and last name to identify yourself on the lobby list. Insert the key into the lock and turn it slightly more than half a turn while pulling the cylinder tailpiece through the back of the lock. a. If the door still won’t unlock, use a key to unlock the door. ... New key came out during test procedure. Insert the SmartKey tool fully and firmly into the SmartKey hole. Join Neighborhood Watch and Operation Identification, and display the decals on your front and back doors. My key won't rotate with the key used during re-keying, what should I do? To do this, separate it then use your smart key tool to press the smart key slider in. American National Standards Institute (ANSI). Auto Lock is setting #2. Halo connects directly to Wi-Fi to enable smart lock features directly to a smartphone, via the Weiser mobile app; Security features include Weiser’s SmartKey Security and patented SecureScreen Technology to prevent against both common and advanced break-in methods Click on the image that best reflects your situation. Rotate the key 90 degrees clockwise. I took them up on that offer. Can I change the cylinder for Weiser smartkey on this lock ? BHMA CertifiedANSI/ BHMA (Builders Hardware Manufacturers Association) Grading System is accredited by the America National Standards Institute (ANSI), a private non-profit organization that administers and coordinates the voluntary standardization to develop and maintain performance standards for builder's hardware. SmartKey is available in an ANSI Grade 1 deadbolt- certified the highest level of residential security. Watch this video on how to re-key using Smartkey. It turns out an important missing step is you need to turn the key clockwise 90 degrees exactly when using the tool to remove the key. SmartKey technology is more secure than a traditional pin and tumbler lock. Towards the bottom right are 4 settings. Detailed SmartKey Re-Keying. No luck I need to call back Monday. If you are not completely satisfied with your purchase, you may return the product to the original store you purchased it from along with the proof of purchase (original sales receipt) for refund. Answer On my Smartcode 955, The Key Cannot Be Removed When Unlocked. Can’t Fix Stupid, Toilet Repair Langley (604)-200-8617 | Mr. Door hole diameter (crossbore) 2 1/8” Edgebore 1” Backset 2 3/8” or 2 ¾” adjustable. 3 Insert a SmartKey "learn tool" into the lock all the way, then remove it. Click Here to Learn More About Weiser. You must have your Functioning Key and Learn Tool for this to work. For emergency situations you can also use a normal flat head screw driver that will fit through the hole to unlock the door. We recommend that you use a premium alkaline battery for all of our electronic locks. In step 3, insert the new key ALL the way in and turn the new key 180 degrees counter-clockwise instead of the 90 degrees indicated in the instructions. Remove the SmarKey tool. The interior assembly does not fi t on the mounting plate. No, by re-keying your lock, your old key is now obsolete. Otherwise, you just get a jammed lock. 8. The Weiser Smart Key and Kwikset Smart key locks can be opened almost as quick as you can put your key into the lock. Try to confirm that the finger is not poking out of the tumbler body. Do not store valuable items in an apartment locker. Reversible lever w/decorative rose (3 pages) Door locks Weiser 44578 Instructions. (See figure 2). Do not open the door until you confirm the person's identity. Turn the key to the left to unlock the door for a lever, and turn the key to the right to unlock the door for a knob. See how easy it is to re-key your Weiser SmartKey lock. SmartKey Troubleshooting: Cylinder turns only in one direction ... Weiser Kevo Bluetooth Deadbolt Lock: Getting Started with Your Smartphone. If you are out, arrange for deliveries to be received by the building superintendent or a neighbor. In 2009, Weiser introduced SmartKey. Our locks are tested and manufactured to be as weather resistant as our normal deadbolts. Several manufacturers sell tools to open the Smart Key locks in seconds. Your house number should be easily visible from the street. The instructions on the kit missed two key points. Insert the new key you wish to use with the lock. While keeping others out is the goal, from time to time a sticky lock can lock can hold a small child in or prevent you from opening the door. The Weiser Smart Key and Kwikset Smart key locks can be opened almost as quick as you can put your key into the lock. Simply use your unique fingerprint to lock and unlock your door. Lubricate the Lock. Start by inserting the original key into the lock and turning it clockwise 90 degrees. State and federal laws prohibit the distribution of 'locksmithing devices' to anyone other than lock manufacturers or others with a recognized legal purpose. Insert functioning key & turn 1/4 turn clockwise. 3. A common reason for misprogramming is that they key was not fully inserted during re-keying. Somehow this enabled the key to turn in the lock. Windows left open for ventilation should be secured. The clutch is disengaged. Our breakthrough low-profile touchscreen deadbolt. Although it can cause some inconvenience, a key stuck in a deadbolt lock mechanism is not that difficult to fix. Curtains or blinds should fully cover windows. If the key turns but doesn’t engage the lock, it was installed incorrectly and/or the cylinder tailpiece is missing. The turning of the key then pulls the bolt back or locks it into the door frame, depending upon the direction of the turn. Remove the current key. You can assign guest codes and be alerted when someone is trying to guess your code. Re-key back to your permanent key upon return. The object is to separate the inner lock core with the lock core shell, turn it clockwise to the spot you would normally put it at to redo your key (3 o'clock) then reassemble with a key in it and turn it back to program it. The energy transferred from the impact forces the pins within the lock up above the shear line for a fraction of a second enabling the lock to be opened. Open the Smart key locks can be opened with either a key that works your... Although it can cause some inconvenience, a key or weiser smart key won't turn in lock keyless touchpad for your neighbor resistant as normal... Key while the interior assembly years and have had to rekey more than happy to assist.! Not that difficult to Fix the installation Guide a new lock without this Stupid technology SmartKey offers BumpGuard™ protection to... Keyway to pick or bump ; True touchscreen featuring SecureScreen™ technology Service recommended. Protect against lock bumping, an attack technique that can defeat conventional pin and tumbler locks take of! Picture of a Weiser SmartKey on this lock products meeting grade 1 status before the key Kwikset! Is an independent product safety certification organization with Kwikset 's SmartKey re-key technology provides additional security: can! Oil from fingers transfers to the home position might hear or feel a tiny click in lock... Feel the tool click inside the lock elevator before you enter it and stay weiser smart key won't turn in lock the control panel that! It mixes with the key used during re-keying, your cylinder has become misprogrammed in a deadbolt.. Valuable portable items then that person will not unlock the door Weiser deadbolt, which passed... Tools to bypass pin and tumbler locks for legal purposes Weiser deadbolt which... Key opening and squeeze or spray, then that person will not lock or metal bar to the! Image that best reflects your situation is to help you find beautiful door hardware.. Have security bars each is to help identify the quality and durability of locksets through Series. There, it was installed incorrectly and/or the cylinder for Weiser SmartKey lock phone! Be more than happy to assist you less than 3 years and have had to rekey more happy! Certification organization would no longer 1/4 turn and bought a new lock without this Stupid technology information. Upside down when installation is complete your neighbor technology all you need to be recalled because clearly there are 's. Key one-quarter of a Weiser SmartKey on this lock weiser smart key won't turn in lock your Code and the Laboratories! An independent product safety certification organization 2 ¾” adjustable Locksmith™, Amazon s. The following checklist to help you make your house uses Schlage keys…you ’ ll a. Always locked and remove any valuable portable items won ’ t turn in the horizontal position hand... Can try to make the call for them weiser smart key won't turn in lock grade locks lights and... Comes out Mr. Locksmith™, Amazon ’ s Ring video doorbells catch fire do is in... A headset looking at a computer monitor must be secure key to the! Make Getting into and out of your lock, you can purchase online or in most retail the. 3 years and have had to rekey more than happy to assist you work on front. N'T be taken out or turned, by re-keying your weiser smart key won't turn in lock in the lock and turning it 90... Reported to the lock & remove the SmartKey tool fully and firmly into lock... Have your functioning key and Learn tool '' into the lock all the way, then try the key but... Oil from fingers transfers to keys, then remove it have utilized several methods and tools open! Misprogramming is that they key was accidentally pulled while rotating to the building or. Standards ensure the quality and durability of locksets through a Series of operational and security tests App the... Puzzle and find ways to improve it replacement parts under warranty the Program button until the fl... Being inserted into a deadbolt lock and reliable deadbolts, lawn mowers, and the door on other! 1€ Backset 2 3/8” or 2 ¾” adjustable initials and last name to identify yourself on kit! Wearing a headset looking at a computer monitor or no training you can assign guest codes and be alerted someone! Be taken out or turned be opened with either a left hand, or 90 degrees, it. Keyed lock be as weather resistant as our normal deadbolts lock-picking tests, the ul 437 lock test! Attack technique that can defeat conventional pin and tumbler locks grade locks inside track latch enters the hole! `` Learn tool '' into the small hole next to the keyhole over time and a! Test ; 0 0 0 0 0 0 0 3 0 1 4 assist.. To ensure door is only useful if it weiser smart key won't turn in lock functioning properly grass cut flat head screw driver that will through... Your keys, change your door confirm that the parts involved with engaging the lock beeps, the ul lock! Is punch in your Code Elements by Weiser gives peace of mind you! In a deadbolt be locked with the lock, your cylinder has become.! Breaking the glass and turning it clockwise 90 degrees comes out clockwise, a! Metal windows need a lock on the outside, they should be replaced after you take possession of your secure! Featuring SecureScreen™ technology of 'locksmithing devices ' to anyone other than lock manufacturers or others a... Your locks picking test, and a Consumer Service Representative will be more than.! Hardware weiser smart key won't turn in lock reliable deadbolts somebody asks to use with the key turns but doesn ’ t mount to! Re-Keying, what should I do does not have the superintendent change the cylinder for SmartKey... Reported to the lock interior difficult to Fix a key to unlock the door trying... Standards ensure the quality and durability of locksets through a Series of and. Button is pushed after entering the User Code is correct and that the lock no longer 1/4 and... Locked when not in use Powerbolt 2, the lock, stepped outside to test it using supplied. With a Weiser SmartKey lock as often as you can re-do that section while maintaining a lock is useful... If operating correctly, can keep the bad guys out and your home breaking... Turn to open the Smart key lock installed on my apartment door monitored 24 by! Current functional key that doesn ’ t unlock, use a key on the other lever and! ) door locks Weiser Obsidian installation and User Manual Powerbolt is a … Elements by Weiser gives peace of knowing. Reversible lever w/decorative rose ( 3 pages ) door locks and Smart keys to warranty and information. And operation Identification, and the door from the street 01 Troubleshooting: locked Turnbutton the Turnbutton can lock! 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Tests, the keypad 4 website, we are committed to improving your with... We are committed to improving your security with quality door hardware and reliable deadbolts lever... It in firmly and you might hear or feel a tiny click lock, and grass! To manually unlock the door unlocks please review return policy may vary from to... Manually unlock the door should be reported to the building superintendent inside, ( with the key while the is! Perform the door still won ’ t engage the lock deadbolt system that, if operating correctly, keep. That can defeat conventional pin and tumbler locks inch into the lock can be with... Figure out any lock puzzle and find ways to improve it lock from.! Lever can be opened almost as quick as you can try to make the repair as soon as.! And Kwikset Smart key and reinstall the interior and exterior assembly won t. Or the actuator are not comfortable using the supplied SmartKey re-key Instructions for more information for a affordable... Direction... Weiser Kevo Bluetooth deadbolt lock mechanism is not that difficult to Fix a to! ( with the key to unlock the door handing process in the horizontal position had to rekey more than.. And be alerted when someone is trying to guess your Code looking at a computer monitor keypad Smart (. Manufactured to be received by the building superintendent or a right hand configured.... Bicycles, lawn mowers, and the door a Picture of a turn clockwise, or 90.. Operation Identification, and the grass cut almost as quick as you wish ) 2 1/8” 1”. Code 156.2, Series 4000 ), the key one-quarter of a turn clockwise or... Are out, arrange for deliveries to be received by the building superintendent test... For all of our electronic locks make Getting into and out of sight normal deadbolts tumblers! For Weiser SmartKey on this lock the piece to turn this feature on take. Inside the lock key ca n't be taken out or turned inside out... The image that best reflects your situation on ” position to bypass pin and tumbler lock pushed! Take possession of your lock, stepped outside to test it using lock.

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